Posts Categorized: Client Story

Shelly Aguilera and NLSLA’s Self Help Centers

Last year, Shelly Aguilera could not have imagined that her family of four would soon become a family of eleven. But when her seven nieces and nephews were left without parents and without a home, Shelly and her husband Ramon knew what they had to do. The kids had been struggling for a long time…. Read more »


NLSLA Client Used Her Own Story to Help Others

Courage, said Ernest Hemingway, is grace under pressure. There were more than 200 people gathered at St. Elisabeth church in the San Fernando Valley on a winter evening in 2009, and they were all under immense pressure. It was more than a year into the economic downturn, and the housing market had collapsed. Almost everyone… Read more »

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Video: Fighting for Acess to Life-Saving Health Care

Jenny Pho Hua was terrified of losing her father. In the middle of successful treatment for an aggressive cancer, his insurance disrupted his care and forced him to seek treatment with unqualified physicians. Jenny worked tirelessly to get her father’s treatment restored, but nothing worked. That’s when she reached out to NLSLA.  

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Video: Fighting Unlawful Foreclosures, Protecting the American Dream

Anabeht and Armando Velasco were among the many families in Los Angeles facing foreclosure because of their bank’s systematic disregard of federally-backed loan modification agreements and repeated attempts to foreclose on the homes of compliant borrowers. Their case underscored a widespread and pernicious practice whereby banks enter into loan modification agreements with eligible homeowners while… Read more »

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Client Story: Fighting Race Discrimination in Housing

For years, families in the Antelope Valley participating in the Section 8 program watched with fear as their community turned against them, as their city leaders instituted policies that stripped them of their rights, as the very program designed by the federal government to help them was used to push them out of their neighborhood… Read more »

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Client Story: When an Illness is a Symptom of Slum Housing

Ms. King suspected her children’s respiratory illnesses were connected to the broken pipes and mold in her apartment. Unable to get her landlord to address these problems, she continued to bring her children to St. John’s Well Child & Family Center, a community clinic in South Los Angeles, to treat their respiratory symptoms. After learning… Read more »

Client Story: Self-Help Center Empowers Grandmother in Custody Case

When Louise Reaves’ daughter could no longer take care of her own young child, Louise knew she could give the three-year-old girl a stable, loving home. But she soon found herself unable to navigate a time-consuming, financially debilitating custody case. “I was going through a hard time emotionally, financially,” she said. “I just didn’t know… Read more »

Client Story: Ending the Nightmare of Domestic Violence

Alice* was still living in the Middle East when she met the American man who would become her husband. She couldn’t have imagined back in those early days of courtship—before they were married and she moved to the United States to be with him—that the man she was falling in love with would soon become… Read more »

Client Story: Her Monthly Benefits Were Stolen, And the State Didn’t Help

Evelyn Carpio, a single mother who receives government assistance to supplement wages from her job, was surprised when her benefits card was denied at a grocery store due to insufficient funds. Carpio soon learned that her monthly benefits had been withdrawn in their entirety earlier that day, likely through a pernicious practice called “skimming,” whereby… Read more »

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Client Story: Finding the Strength to Start Again

Although Sara Ribeiro had worked with victims of domestic violence in her native Colombia, she did not recognize the signs of instability and potential for violence in her own marriage until she herself became a victim. Ms. Ribeiro’s husband, an American Citizen she married in 2007, was an alcoholic. His addiction and consequential abuse soon… Read more »